- Q1. Why do I always fail to swipe the Fingerprint?
1) Please swipe slowly.
2) Please keep same swipe angle and speed while enrolling and identifying.
- Q2. I lost my CD key. What can I do?
Please contact with the shop you brought from.
- Q3. I installed AP over 3 times, but I failed. The CD key doesn’t work
any more. What can I do?
Please contact with the shop you brought from.
- Q4. Why does my anti-virus system warn me that FD.exe is a virus?
-
1) The FD.exe handles the virtual disk operation. For this purpose,
FD.exe needs to control HDD in low (machine) level, and that’s why
FD.exe is considered as a virus by the anti-virus system.
-
2) Please add the “FD.exe” file into your trust list.
- Q5. How Swipe on Sensor?
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